FREQUENTLY ASKED QUESTIONS
For general queries phone the Joburg Call Centre on 0860 JOBURG (0860 562 874) and for emergencies, phone 011 375 5911.
Rea Vaya’s automatic transfer system means you won’t get charged for a new trip when you change buses while in transit. If you catch more than one Rea Vaya bus to get to your destination, you should ideally only be charged for one trip. If your second bus ride is counted as a continuation of your first bus ride, instead of as a new trip, then your overall journey will be cheaper.